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Customer Comments
The Team at Pharmacy-NZ.com wants to make sure you have the best online shopping experience possible. We pride ourselves on our friendly customer service. Below are some a recent e-mail from a satisfied customer:Prices are Inclusive of GST (sales Tax).
"What a fantastic service! The rapid processing of my order meant the products were delivered less than 48 after the order was sent - not bad considering one of the products I ordered wasn't available & I received a message checking whether I wanted the order to progress without it. The level of contact throughout all phases of the order and delivery process was second to none. I chose Pharmacy NZ because of the advertised product prices - I got so much more than a good financial deal! I will be a return customer." Cheryl, Auckland, New Zealand, 12/04/11
"Absolutely fantastic service, thank you. Excellent communication through out and prompt delivery. Will definately be using your service again." Bronwyn Prendergast, West Melton, New Zealand, 12/05/2011
"Great service. Prompt delivery, plus regular updates on delivery status. Would highly recommend. " Sally, Whangarei, 11/7/2011
"Had excellent service, order arrived next day and was kept informed the whole process. Thanks alot, till next time." Mandy, Auckland, 11/6/2011
"Great service although I dont believe you need the degree of communication about the status of the order." kemmis, Wagga Australia, 11/4/2011
"Great service, easy to use website, and wonderful email updates on my order. Will definitely use again." Sarah Currie, Christchurch, NZ, 11/3/2011
"Quick, efficient, seamless." Jean-Jacques SOLARI, Punaauia, French Polynesia, 11/3/2011
"Very good service thank you. Timely delivery and excellent communication regarding the purchase and delivery." Wayne, Auckland, 11/2/2011
"Great experience - your staff were really helpful on the phone and my order arrived within the fast timeframe you'd promised. Definitely beats going to the mall - I'll be shopping with you again!" Caroline, Auckland, New Zealand, 11/1/2011
"As always, prompt, efficient, friendly service. Product exactly what I requested and very fast delivery. Cheers guys/gals!"
"Great, fast service - thank you! The product seems to work well as well!"
ben, Waihi, New Zealand, 10/30/2011
"It was great. Fast, efficient and clear communication. Would definitely purchase from you again." Liz, Te Horo, 10/30/2011
"Great service, very prompt and kept me informed every step of the way. Would not hesitate to use the service again and also I would be happy to recommend to friends and family." Michelle, Auckland, 10/30/2011
"Fantastic service. Website was easy to navigate, communication was fantastic and delivery was quick. Many thanks!" Gemma, Hamilton, New Zealand, 10/29/2011
"Great, fast service" Michelle Johnson, Duneidn, 10/25/2011
"A great place to shop on-line for super value and very good service. Very happy with my experience and have already recommended to others. Paid for items 1 day, delivery the next which is fantastic. " Betty, Waimate, 10/25/2011
"Fantastic service, awesome communication and a super fast delivery :)"
Melissa, Opotiki, 10/24/2011
"You guys are tops!! Im recommending you to everyone i know. Great service.A++ The best online shopping experience I have had...typical for a New Zealand based company!! :)" Michelle, Invercargill, New Zealand, 10/20/2011
"This Pharmacy is the best. They get back to you immediately regarding stock and then keep you informed as to the progress of despatch. Will definitely use them again. They said delivery 11-16 days - the package was received in 4 days! Everybody is so helpful." Maureen, Eastbourne UK, 10/17/2011
"Very fast, efficient service. I was completely satisfied with my purchase and will certainly be purchasing from the website regularly! Thank you so much." Kelly, Upper Hutt, 10/16/2011
"Great service, very quick. Always nice getting emails to confirm order confirmation, packing, delivery etc... as a lot of companies don't do this..." Carly, Wellington, New Zealand, 10/16/2011
"I was impressed by the excellent service, one of the best. Very personalized and order arrived quickly. Would be happy to buy from again." Daniel, Invercargill, 10/16/2011
"Unable to buy the required product in Australia which I have been using for 15 years I was extremely pleased to not only find it on this site but to be able to purchase it and receive it so promptly.." Marion M, Australia, 10/13/2011
"Fantastic experience, cheapest price and next day delivery was outstanding." Jody, Pirongia New Zealand, 10/13/2011
"Fantastic service once again. Many thanks" Carolyn Douglas, Wellington, New Zealand, 10/10/2011
"After ordering, response was immediate. I got follow up emails detailing each step of the way and then one to make sure I received my product. It was amazing customer service and I will definitely be going through Pharmacy NZ again. Thank you so much." Karrie Blennerhassett, Auckland, 10/10/2011
"Very polite and easy, a most excellent service. Always seems like I'm your only customer, and that you have nothing better to do with your time than make the shopping experience absolutely perfect. Trent, Auckland, 10/10/2011
"I am very pleased with the service received and goods sent the next day and the friendly emails telling me whats happening Will use again" Rob, Palmerston North, 10/10/2011
"Great communication all the way, excellent products and service. Many thanks!"
Ruth, Ashhurst, 10/6/2011
"I have had 2 orders sent to me, which arrived hassle free within a couple days.
Great selection and great service. I had a product where the lid was damaged and contents was fine, and they sent me a complete replacement no questions asked. I am very happy with what I have received and will definitely use them again and will definitely tell my friends and family."
Liz, Auckland, 10/5/2011
"Unbelievably friendly and prompt service. Items were received the following day and we live all the way up in Tauranga. Fantastic." Fiona, Tauranga, 10/4/2011
"All Good - great communication and super fast delivery - Thanks!" Soph, NZ, 10/3/2011
"Very good service and prompt delivery. Thank you." Ms Smith, Sydney, Australia, 10/3/2011
"Good work!" Pip Martin, Manakau , NZ, 10/3/2011
"Excellent and prompt service. Thank you very much. Shall definitely use again in future if need arises without any hesitation."Reufus, Auckland, 10/3/2011
"Excellent service and price, Would definitely use again, even received the next day by courier, totally impressed as Courier services in Wgtn are unreliable in their delivery to us normally."
Michelle, Wellington, 9/27/2011
"Awesome online shopping experience. Friendly, informative e-mails kept me up to date on what was happening with my order. Followed by lightning-fast delivery! Totally impressed :-)" Nicky, Taupo, New Zealand, 9/27/2011
"Fantastic, will definitely shop this way again! Knew what was happening every step of the way." Jill Starr, Christchurch, 9/21/2011
"Incredible service. Very fast with them keeping me up to date at every step of the way. And I mean every- Order received by them, packaged by them and another when sent with the day it should arrive. Like no other online service I've used." Michael, Gore, New Zealand, 9/27/2011
"First rate service. Very prompt and constant updates on order. Very friendly service and good range of items. I have used this web-site on several occasions and will certainly do so again. Many thanks. Glynis" Glyni Jennings, Auckland, 9/22/2011
"Hi thereI have already emailed you to say thank you so much for the amazingly fast delivery. I have now started taking the cherry tablets for insomnia and look forward to results soon I hope. I have also started my husband on them for his arthriitis, so it looks like I will be needing more sooner than I expected! I look forward to dealing with again in the near future.
Cecily" cecily hendra, nz, 9/21/2011
"The fastest delivery - and best communication - that I've ever experienced from an online shopping site. I ordered Wednesday midday, received an acknowledgement email a few hours later, followed by another email at about 3:30PM saying my order had been picked up by the courier - then my package was on my desk when I arrived at work on Thursday. I'll definitely be back!" Claire, Wellington, 9/21/2011
"Very good, reassuring to be updated every step of the way. Thank you" John, New Zealand, 9/19/2011
"Easiest online purchase i have ever made. ordered in the afternoon, delivered the next day." David, Blenhiem, New Zealand 9/18/2011
"This is the first time to shop with Pharmacy and it was a great service. Thank you " Ayo, Palmerston North, New Zealand, 9/14/2011
"Excellent service, prompt delivery and a good site with good product." Kathy, Waihi Beach, New Zealand 9/13/2011
"WOW!!! This Pharmacy is superb. I feel like i have been one of the most difficult customers...but NOTHING seemed a problem at all.
I will definately be using this pharmacy again. I love the prompt delivery (and i do mean prompt), and the easy way the website works. The team are also ultra friendly to deal with. Love also the emails that keep you up to date on your order. GREAT!!!!!" Jacki, Hastings 9/12/2011
"Wow......Incredible services and the liked the way I was notified on each step of receiving orders, packaging and sending it off - excellent customer service. Keep up the good work. Roshni, Auckland, 12/09/2011
"Excellent service and business - very easy and incredibly quick turn around. It's always a pleasure dealing with your company." Catherine Maher, Hamilton, New Zealand, 7/9/2011
"I am extremely happy with the service. It was great to get an email from you to let me know when my products would be arriving and the delivery was super quick. Very impressed." Kirri, Auckland, New Zealand 7/9/2011 "Please can you take my name off your customer comments...or add this one to them? I was too quick to judge how your service was. The 2nd order I made, you guys totally messed up. I waited in all day for my parcel as I was told it was on the way and finally after you finally found the tracking number (after several phone calls) you realized that you hadn't put the correct address on and it was returned to you. Won't be shopping with you again, totally wasted my time." Kirri, Auckland, New Zealand, 9/16/2011
"Hi A very good website, also fantastic service, Excellent communication. Can't ask for any more than that. From a very happy customer. Keep this up. We will be back thanks you guys," Bill Hol, Hamilton 6/9/2011
"Thanks for a lovely experience. Great communication and superfast service. Would definitely make use of your online service again and I will spread the word even further. God bless. " Marina, Flat Bush, Manukau, NZ 18/08/2011
"Excellent service - really appreciated being kept up to date with my order's progress. Lovely friendly emails as well." Carolyn Douglas, Wellington, New Zealand 23/08/2011
"My experience was fantastic - the best service I have ever had with online shopping! Great communication, super fast delivery...well done :-) It was far easier than dragging my baby and toddler to the shops - I'll be back! " Jacinda Thompson, Blenheim 8/08/2011
"Brilliant, my order arrived the next day. Great service. I will be buying products from here from now on." Nardia, Rotorua 2/9/2011
"Very satisfied with the professional service and exceptional communication. Well done Pharmacy New Zealand." Jake Reed, Gisborne, New Zealand. 15/08/11
"Great service. Great communication. Great time from payment to when parcel was received. Thank you once again". Vicki Jeffs, Tauranga, New Zealand 17/8/11
"Excellent. Arrived the next day :-)" Ange, Hamilton 14/8/11
"I am really impressed with how great the service was and the speed and quality of communication of this company. I will be shopping here again very soon! Hannah, Dunedin New Zealand 9/8/11
"Great range of products at competitive prices. I found exactly what I was looking for and it was delivered quickly. I really appreciate the emails I received regarding whether I had received the package etc." Reuben Pooley, Dunedin 9/8/11
"Excellent service, Very fast delivery and constantly updated with what was happening with order" P Hodgson, Palmerston North, NZ 7/8/11
"Thank you so much. I am definitely going to place my order through you again next week.
Professional people, Excellent Service - Delivered as promised Very Happy to order again 10/10 - Thank you." Katarina, Auckland, New Zealand 8/3/11
" Hi Denise, Peter and I are really thrilled to what we have achieved so far with the Optifast product,also by the freindly efficiant sevice by your staff.I shopped around for prices,but no body could match yours.Thank you Oarmaru Phamacy." Helen Bonica, Timaru, New Zealand 2/8/11
"It was great that I was able to buy this product on-line as I live in a small town and was a bit embarrassed about buying from my supermarket or pharmacy where everyone knows me" Penny, Morrinsville, NZ 7/30/2011
"Hi there. Fantastic service. I got an email very promptly saying that you got my order; An email to say it should be packed that day. and an email saying that it's packed and on the way. This all within 2 days of receiving. Very happy with service and price. Will definately be using you again." Vicki , Tauranga, New Zealand 7/26/2011
"Excellent service, friendly, variety of products and the best prices to top it off. I will always shop with Pharmacy NZ and recomed them to all my friends" Darinka Farrow , Seaford Rise, South Australia, 7/27/201
"Hi there This service is fantastic and friendly." Sheree , Auckland. 7/27/2011
"We are first time buyers & all we can say at this early stage is that we're very pleased with the service so far, specially the friendly & efficient service we received from contacting the 0800 telephone number.
The products arrived amazingly promptly! Many thanks" Robin Ball, Whangarei, 7/26/2011
"No hassle and prompt delivery everytime. highly recommended Thomas , Wellington, NZ, 7/21/2011
"I was very happy with the service I received. The follow up was great. It was good to know just when what I had ordered was despatched and to know when I was going to receive them. As I am on Rural Delivery I was able to make sure that I was home. Many thanks." Jenny Couper , Whangarei, New Zealand 7/20/2011
"Very fast prompt service..was very impressed" Jill, Havelock North, 7/19/2011
"Fantastic service. Received in record time, and very well packaged. Thanks so much." Karyne Coker , Hamilton, 7/19/2011
"The wonderful service I received from this chemist was excellent. The products were much cheaper than my local and I am in the North Island. They arrived within a day - I will be shopping here more now I have found them." Lynda, Warkworth New Zealand, 7/18/2011
"Fantastic experience, appreciated the emails keeping me updated of my orders progress, definitely will order from you again and have told family and friends about your website!" Angela Gowenlock, Wellington, 7/18/2011.
"Very good service and prompt delivery. I was continuously updated regarding my order progress. well done." Nazreen, manukau. 7/17/2011
"Service was fast and the product is great we will definatly continue using this service was very impressed, my son got a cold so we ordered cold medicine and it was here the next day, FANTASTIC, would recomend to all my friends and family. THANK YOU" Nathan Keen, Ashburton, New Zealand. 7/17/2011
"Great. The best online shopping service I've ever used. I've never been better informed as to the status of my order. Thanks and well done. " Andrew, Nelson 7/15/2011
"Great communication and happy with products, it saved me going to an actual pharmacy but I had expected the items to be cheaper from you, they weren't, cheers." Elaine Cullen, Tauranga, 7/15/2011
"I ordered my goods and within three days they arrived. Funnily enough, Denise phoned me to apologise for the delay. I've dealt with them twice now, and will continue to buy from them. Follow-up and service is exemplary. They have made me homesick for the Mainland." Owen, Auckland, 7/14/2011
"Absolutely thrilled with the service and communication! Best customer service I have ever received. Keep up the good work!" Gabrielle, Christchurch, New Zealand 7/14/2011
"Fast shipping great condition!" Jessica Perkin, Wellington, 7/14/2011
"Thanks so much. Wonderful service and quick delivery. What more could you ask for? I will definately be coming back. Thanks again." Sarah, Queenstown, 7/14/2011
"Excellent Service to the door, saves time and petrol" Raewyn Potaka, Tauranga, 12/07/11
"Excellent, courtious, speedy service once again." Nita, Huntly, N.Z. 04/07/11
"The product arrived just fine. The Alanase that I received is the pump version, which is OK, but I have found that the aerosol version of this product is more effective. Is this item available in the aerosol version? Or are the identical products Beconase or Vancenase available in the aerosol version? I would rather get this product in the aerosol version if available." Randy Wilson, Vancouver, Washington, USA, 14/07/11
I found the service provided by you excellent. Pleased with the product and would certainly use your company again. Keith Bower, Whangarei New Zealand 11/07/11
"Great service, love shopping from home as it saves me time and means I don't have to take my children into a shop which can be stressful at times! Would be good if there was a product description on certain products, eg hair styling products. Unless you are familiar with the product you would have no way of knowing if that product is suitable for your hair type and style. I guess this may also apply to skincare products?" Sharon, Raglan, New Zealand 11/07/11
"I really wanted to get hold of an mosquito bite gel I had only seen in New Zealand. It's the only one I've found that works, but it's not available in Europe. Am really pleased to have ordered it from Pharmacy NZ, prompt delivery and good price. Thanks will use you again."
Rachel Gawne, Brighton, Sussex, United Kingdom, 30/06/2011
"I have been using this store 3 times so far, mainly for products difficult to find nearer to where I live (uk). I am always surprised of the reasonable pricing and speed of delivery, sometimes it is faster than when I order from a country in Europe! You are kept informed every step of the way, and the website is easy to navigate. Why would I order from another website if the service is so good? Highly recommended." Sophie, Romford, Essex, United Kingdom 26/06/2011
"Awesome service, super fast delivery, very friendly service, thank you." Jo Murphy, Riverton, Invercargill, New Zealand, 22/06/2011
"Very happy customer. Very fast delivery, regular contact about the status of your order, very friendly staff. I'll be back for sure." Andy, Miramar, Wellington, Auckland 21/06/2011
"Thank you very much, great costumer service, kept me informed all the way, what was going on with my order, would definitly buy again." Rosie, Auckland, New Zealand, 21/06/2011
"The parcel arrived from you very quickly.I was most surprised. many thanks. Warwick." Warwick Guyan, Auckland, New Zealand 21/06/2011
"Great service and very happy with products." K Street, Otorohanga, King Country, New Zealand, 19/06/2011
"Your service is excellent and the delivery of my goods arrived safe and sount thanks Tony" Tony Woollcombe, Surrey Hills, Victoria 19/06/2011
"Fantastic service! Good communication. Friendly. Efficient. If only more companies operated like this! ;-) Will certainly shop here again. Good prices too! Competitive." Jessica Kuzemko, Awanui, Northland, 18/06/2011
"After searching the net, this pharmacy had the best price and they topped it off with fast friendly service. I had my item delivered the very next day and I live in Auckland. This is how everyone should be treated, it'll make me go back for more." J Ali, Auckland 15/06/2011 9:15 p.m.
"Excellent service, found something no-one else had, arrived as promised, plenty of information flow on order tracking. Cheers everyone."
Dean, Manukau, Auckland, New Zealand 14/06/2011
"Really appreciated the professional service I received. Right from the initial phone call to the pharmacy to the submission of order & payment and then the prompt receipt of goods. I will certainly be happy to order from this Pharmacy again if the need arises. Regards,"J. Nichols, Melbourne, Australia, 17/06/2011
"Have been very pleased with your service amd your followup. I will hopefully use your service again."Robyn Woolley, 14/06/2011 8:15 a.m.
"Impressed with the rapid service. Will use this site again." Chris Agnew, Queensland, Australia, 13/06/2011
"My order did arrive eventually. It took a little longer to arrive than I would have liked. BUT on the bright side. it did arrived yesterday and the chocolate milkshake is yummy!" Cheryl Cunningham, Hastings, New Zealand 9/06/2011
"I really liked this product. I got my package in 5 days, (including queens birthday) I would imagine they would have been here the next day. It was awesome that you guys sent me emails throughout the transaction." Sharn, Hamilton, New Zealand 9/06/2011
"The website is easy to get around and the service provided by your company is second to none in my opinion.Thank You" Steve Marshall, Forest Lake, Queensland, Australia, 10/06/2011
"I was absolutely thrilled when I came across your website. I couldn't believe the range of products and talk about value for money! The website is easy to navigate, amazing customer service (thanks Denise), hassle free delivery and excellent after sales support. I will definitely become a regular." Lissette, Whangarie, New Zealand 8/06/2011
"Great service, my vapourizer turned up the next day. Cheers" Bec S, Kapiti Coast, New Zealand 8/06/2011 2:45 p.m.
"I am very pleased with the service received. Pharmacy NZ was recommended by a friend and you go out of your way to ensure customers are kept informed with outstanding orders. Orders are received quickly and I love the little suprise's that are somtimes in the box with my goods. Thanks guys, you are highly recommended in my books." Jackie, Manurewa, New Zealand, 13/06/2011
"Yes, I must say your service was very promt. Unfortunately the product was crapp. I have tried for the past 16 years everything on record for HRT. I can not believe I fell for this one. That crowd must be laughing all the way to the Bank. Nothing to do with your Pharmacy NZ though. Many thanks." S McNeil, Auckland, New Zealand,7/06/2011
"I ordered a specific product which was not in stock at the time. I was assured that the product would be ordered for me. To my surprise it arrived at my door 3 days later. Wonderful staff and service. Recommended to everyone." J Gaspar - Dunedin, New Zealand 2/06/2011
"Shopping was very easy, confidential, and communication was excellent. I knew what was happening at all times, and I really liked that you emailed to check that I had received my order. Thanks!" Robin, Roxurgh, Otago, New Zealand, 2/06/2011
"Great fast and efficient service from the team. My order arrived on time and I would definately shop with you again. It would be even better if you could offer free shipping on say orders of $50 or more. A lot of other online stores do this for customers within NZ. I would be even more inclined to shop with you again." Lynn Ware, North Shore, Auckland, New Zealand, 1/06/2011
"Outstanding service and unbeatable prices. I will definitely continue to use Oamuru pharmacy." Max, 31/05/2011
"Fast efficient service with a lot of regular updates on the progress of the package." Richard Gaunt, Perth, Western Australia, New Zealand, 30/05/2011
"Easy online ordering system, great to have updates on when package will arrive. Although I did receive an email saying I should have received the package before I actually received it, it wasn't long before it arrived. Thank again for your great service." Teya Aasen, Vancouver, Canada, 19/05/2011 11:45 a.m.
"Wow this was a fast and efficient sevice, and i was so impressed with my purchase.thankyou so much and i will be using this service again." Dianne Mcrae, Waimate, New Zealand, 30/05/2011
"I liked the friendly service and the quick response. However, I would have a suggestion: please include active and inactive incredients of your products online, to make sure that the customer doesn't buy something he is allergic or intolerant against. Thank you." Simone Bayer, Christchurch, New Zealand, 30/05/2011
"Great service, fast and friendly. Thank You" Rebecca, Coromandel, New Zealand, 26/05/2011
"Hi people! Really good service and I think I will buy more Lady Care for my friends in my country because it is really magic! Thanks and regards" Vicky, Auckland, 25/05/2011
"One of the best online pharmacies in New Zealand. Excellent service all round. The order update emails that staff send to let you know the status of your order from packing to shipping are really appreciated and add a personal touch. And products always arrive within one to two days of ordering. This is a very fast delivery compared to other online shops. Just top service in every way." Chris, Auckland, New Zealand, 24/05/2011
"Thank you for the fast and hassle free service. I was very happy." Daniella, Wanganui, New Zealand, 23/05/2011 7:15 p.m.
"Excellent service.Prompt delivery and I liked the way you keep us well informed." Heather Haylock, Akaroa, New Zealand, 21/05/2011
"Excellent customer service. I was surprised and pleased how quickly my order was dispatched and arrived. They kept me up to date with every stage of my order processing. Highly recomend using this Pharmacy. Trish" Trish, Papamoa, New Zealand, 20/05/2011 6:45 p.m.
"Great service. Thanks. Recommed you to lots of people." Tessa Grigg, Christchurch, New Zealand, 20/05/2011 11:30 a.m.
"Brilliant....not much more to tell...fast, efficient, well done you." Tracey, Porirua, New Zealand, 19/05/2011 12:30 p.m.
"The service is outstanding with constant updates of order status. Genuine Friendly staff & fantastic prices. I have found them to be the cheapest on the net with the product I am purchasing. I have re ordered already & would highly recommend this site to anyone looking for a truly efficient service. Sue. Rotorua, New Zealand " Sue Wells, Rotorua, New Zealand, 17/05/11
"Super friendly service and advise given. Order arrived on the overnight courier from the bottom of the South Island to Taranaki, as promised." Nicky Rae, Stratford, Taranaki, 17/05/2011
"Excellent service - ordered Monday morning and arrived Tuesday arvo by courier. Very happy. Thanks" Bethlehem, New Zealand, Verity Kidd, 16/05/2011
"You are justified in your pride. I have nothing but gratitude for your service. Although I have only had one experience, I look forward to many more. Thank you." Alex R Boulton, Ogden, Utah, United States, 11/05/2011
"Absolutely fantastic service, thank you. Excellent communication through out and prompt delivery. Will definately be using your service again." Bronwyn Prendergast, West Melton, New Zealand, 12/05/2011
"I was shocked at how fast the order arrived ! I ordered it on tuesaday and got it the next morning. I am very satisfyed with there service and would highly recommend them." Shauni, 5/05/2011
"Great service.More than happy with the speed of delivery and the communication preceding and subsequent to delivery---HOWEVER--- most displeased with NZ Post who required a signature but didnt wait until I could get to the door.who left a notice,in my box,who then required 24 hours before I could pick it up,and then had difficulty locating same-mmmmmm-not a happy chappy but would have no hesitation ordering from you again as long as the postage was sent not requirng a signature. Cheers and Thanks" Richard Robinson, Auckland, New Zealand, 30/05/2011
"This was my first time shopping with you and I was very impressed with the communication that arrived regarding the order. Not so impressed that the first order had one out of three items missing but that won't stop me from shopping with you again. Also very prompt delivery. Thanks" Tracey, Christchurch, New Zealand, 4/05/2011
"Excellent service, my order arrived exactly when I was told to expect it, even though there were public holidays in between the order and the delivery. I loved the email updates. I will definitely recommend your pharmacy, both on price and service. Thank-you very much." Merridy, Gold Coast, Queensland, Australia, 3/05/2011
"Fabulous - my order was delivered within 24 hours of ordering online. (The fastest delivery I have had from an internet purchase). Products are great and at a good price." Alana, Christchurch, 3/05/2011
"Excellent service, including prompt emails detailing packing and shipping status, fast delivery (the next day) and most importantly... that 'personal touch' I will be telling ALL my friends about your awesome online service...thanks :-)" Sarah Wilson, Te Puke, New Zealand 29/04/2011
"Excellent! great friendly service , communication good received product in days will use again due to earthquake shopping is limited Thanks Alison" Alison Walker, Waikuku Beach, New Zealand, 28/04/2011
"Dear Folks, more than happy with the service and you can anticipate further business. Kind regards, Madeline." Madeline Lewis 26/04/11
"The communication I received to let me know the staus of my order was friendly and confidence inspiring. NZ to AUS delivery was completed within one week, a great service with no delivery charge to me. Thanks to all the team for an easy and simple shopping experience." David Wryell, Launceston, Tasmania, Australia, 11/04/11
"It is a very helpful site and easy to get around. The only thing that was not right for me was when a few months ago I went to order the Nascent Iodine online and I couldnt find it on your site, so I rang the free ph# and the very helpful lady told me that you were out of stock and were waiting for your delivery to arrive and this is why I couldnt find it on line. If I hadnt ordered it from you before well I would have just thought that you didnt stock it and would have gone looking elsewhere. My suggestion to you would be to leave the item on your online store with a quote on it that it is currently out of stock with the options of either backording it, putting on a wish list or to return to the site at a later date. I do a lot of ordering online and these options are available and lets you know straight away what the situation is. :-)"
Michelle Craw, Diamond Harbour, New Zealand, 16/04/11
"Hi. Very good service. I feel like you guys are close friends of mine. You are very careful about delivery process notification, thumbs up!" Slava, Auckland, New Zealand, 2/05/2011
"I am VERY happy with the service I receive. I ahve placed numerous orders for Avene products with you, and have found the service immpeccable. My order is dealt with incredibly swiftly and I am always amazed at the small span of time between ordering and my product being delivered. Awesome service. Thank you." Lisa, Whakatane, New Zealand, 11/04/11
"Very efficient service, easy to use. Would perhaps need bit more info on some of products- eg not all descriptions said stated quantity of product so hard o compare price, but otherwise very pleased, Thanks- good buyingexperience for first time purchaser!" William Short, Otautau, New Zealand 3/05/2011
"I was really impressed with the updates I received from you with regards to the status of my order. And it turned up, as you promised. Very happy camper and will definitely be a regular customer." Jess Barrow, Papakura, Auckland, New Zealand, 5/05/2011 4:15 p.m.
"Pity a few more web sites weren't as friendly, easy to use and focussed on improving. After 6 or 7 years of buying on line i can say your site was a pleasure, perhaps you might like to help Telecom or Vodafone ;-)"
Collin D Blackman, Hawkes Bay, New Zealand, 13/05/2011
"I am very pleased with the service provided. It is always efficient with the delivery arriving on time. I like the followup email to let us know that the package is arriving. Also, that you go out of your way to meet my requirements."
Fong Mee Chin, Palmerston North, New Zealand, 10/05/2011
"Excellent communication Great Service Great Product Website easy to use Cant ask for more than that. I will return." Pauline Telford, Gisborne, New Zealand 10/05/2011
"What a fantastic service! The rapid processing of my order meant the products were delivered less than 48 after the order was sent - not bad considering one of the products I ordered wasn't available & I received a message checking whether I wanted the order to progress without it. The level of contact throughout all phases of the order and delivery process was second to none. I chose Pharmacy NZ because of the advertised product prices - I got so much more than a good financial deal! I will be a return customer." Cheryl, Auckland, New Zealand, 12/04/11
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